I’ve integrated 43 companies through M&A in my career and I’ve worked with a number of capable facilitators, however I have to say that Coop was instrumental in helping our team clarify our customer focus, the business problems that we solve, our go to market strategy and short-term execution plans during a recent leadership retreat.
He actively listened, used his clever coaching skills and decades of experience working with similar teams to ask very challenging but critical questions, made sure every team member was heard and drove the team to align masterfully. When things got heated, he diffused the situation quickly.
He constantly read the room, captured notes for the team so we could stay present and focused, changed the agenda based on energy levels, changed the approach to a conversation when he saw the team devolving into chaos, made helpful suggestions for items we hadn’t planned to discuss and kept the team on track.
Our entire team was surprised by how much we accomplished in a short period of time and they spoke very highly of Coop’s skills. I look forward to working with him in the future and highly recommend him if you need to get your leadership team on the same page or clarify your strategy or execution plans.