What Clients Say
We have worked with Coop for a year now, and he has been insanely helpful on everything from high level strategy to detailed day-to-day management.
From all his work with early stage startups, Coop has incredible pattern recognition on everything we have run into. He can speak with a high level of detail towards what has worked and hasn’t worked at other companies, and can abstract away overarching principles to navigate virtually any situation. Specifically, Coop has helped us with fundraising, goal-setting, company processes, sales strategy, employee management, customer management, and how to set and maintain a healthy workplace culture. Coop has also recommended specific tools (e.g., neuroefficiency assessments) that have helped us work together better as a team.
One of the best and highest-return decisions we made was to start working with Coop, and I would strongly encourage any early stage company to do the same.
When we started working together, Baton had no customers and no employees. Coop helped us navigate many of the early challenges facing our business – selling to our first enterprise customer, hiring our first executive, building out or technology strategy, and most recently, articulating the right story to investors for our Series A financing.
While Coop is a brilliant business thinker, the thing that sets him apart is his ability to counsel his clients through the emotional, personal, and interrelationship aspects of starting a business. He’s helped me identify and work through personal shortcomings and insecurities and grow as a leader.
We approached Coop to help us shift our culture a year ago. He was very careful to understand our needs and our current culture and develop a customized project that exceeded my expectations. Our employees give very high marks to their work and often reach out to him when they have questions or are facing challenges they don’t know how to handle. Coop stands behind his coaching and training and is always supportive even after the project is complete.
He actively listened, used his clever coaching skills and decades of experience working with similar teams to ask very challenging but critical questions, made sure every team member was heard and drove the team to align masterfully. When things got heated, he diffused the situation quickly.
He constantly read the room, captured notes for the team so we could stay present and focused, changed the agenda based on energy levels, changed the approach to a conversation when he saw the team devolving into chaos, made helpful suggestions for items we hadn’t planned to discuss and kept the team on track.
Our entire team was surprised by how much we accomplished in a short period of time and they spoke very highly of Coop’s skills. I look forward to working with him in the future and highly recommend him if you need to get your leadership team on the same page or clarify your strategy or execution plans.
I worked with Coop as my executive coach for around a year. The engagement kicked off during a time period when my company went through a large re-org which more than doubled the size and scope of my group. This presented a lot of new challenges ranging from integrating the larger group together to managing internal stakeholder relationships to designing and rallying teams around multi-year strategies. At the same time, the company was going through a period of tremendous growth and working through integrating a large acquisition.
Coop’s coaching was invaluable in helping me work through many challenges and opportunities that came out of this period of growth. He provided clear insights, tools, and frameworks that were consistently actionable. He strikes the right balance between being supportive and challenging, and regularly kept me accountable and pushed me to always handle difficult items directly and effectively. He was helpful across the spectrum between day-to-day operational topics to multi-year strategic topics. I’d highly recommend working with him.
Coaches tend to be fairly bland and studied at the “repeat things back to the client” school of improvement. I find both completely boring.
Coop is nothing like that. The guy continually studies and focuses on helping his clients figure out their blindspots and how they think. He’s been invaluable to me.
Everybody needs a coach. If you’re lucky you’ll find someone like Coop.
I had the good fortune of working with Coop at multiple companies and I found him to be a really valuable resource for me and our team. Not only does he bring some solid frameworks but he has the unique ability to inspire positive change and flex the muscles needed to achieve growth. I highly recommend him.
With his wide-ranging skills and on several occasions, we are amazed at his ability to bring us all along, engage our input, keep us to task, tie a multitude of complexities together and enable great outcomes.
He has a wonderful way with people, highly developed understanding of leadership and interpersonal relationships while focused on critical business principals. He not only equips you with tools in communicating and managing effectively with colleagues from all levels, he also provides the opportunity to reflect on your own behavior and how to increase positivity and collaboration within your own team and across the workplace.
I would highly recommend Coop’s facilitation and coaching and facilitation services.
Coop has been great at coaching me to become a better manager. He usually doesn’t just provide a solution to the issues that I have, but he actually makes me use my common sense and gut feeling to solve each of the problems that might arise. He has helped me create a very good framework to manage my direct reports differently based on their needs and brain types.
Coop first provided me professional coaching in 2000. Since then we have met many times. Coop has an amazing toolbox for professionals, helping them to identify their strengths, develop new leadership skills, and polish their known good habits. He has helped me do all of this on a 1:1 basis, in a small group setting, and for a large audience of work colleagues. I highly recommend Coop’s coaching and leadership training services. If you are looking to press reset, and emerge from these tumultuous times with new focus, he is the first person to call!